Shipping policy

SHIPPING AND SERVICE DELIVERY POLICY

Effective Date: July 18, 2026

Cintron Business Growth Advisory primarily provides professional advisory, consulting, website, and digital services.

We do not currently sell or routinely ship physical products through this website.

1. ELECTRONIC SERVICE DELIVERY

Services and deliverables may be provided through:

• Email
• Telephone or video meetings
• Virtual consultations
• Shared online documents
• Project-management platforms
• Website or Shopify account access
• Secure file-transfer services
• Other electronic methods agreed with the client

2. APPOINTMENT DELIVERY

Discovery calls, strategy sessions, consultations, and advisory meetings are provided on the date and time confirmed through email, calendar invitation, or booking confirmation.

Clients are responsible for providing accurate contact information and attending scheduled appointments.

3. PROJECT TIMELINES

The estimated schedule for a Business Growth Review, website project, implementation engagement, or other customized service will be included in the applicable proposal, invoice, statement of work, or service agreement.

Delivery dates are estimates unless expressly guaranteed in writing.

Timelines may change because of:

• Delayed client information
• Delayed feedback or approvals
• Changes in project scope
• Additional client requests
• Third-party platform issues
• Software or application delays
• Technical problems
• Events outside our reasonable control

We will communicate material delays when reasonably possible.

4. CLIENT RESPONSIBILITIES

Clients are responsible for providing requested information, content, access, materials, approvals, and feedback on time.

A delay by the client may extend the project schedule and may require the work to be rescheduled based on availability.

5. DIGITAL DELIVERABLES

Digital deliverables are considered delivered when they are:

• Sent to the email address supplied by the client
• Uploaded to an agreed shared folder or platform
• Published to a website or account
• Presented during a consultation
• Otherwise made reasonably available to the client

The client is responsible for downloading, reviewing, and securely storing delivered materials.

6. PHYSICAL ITEMS

If a project exceptionally requires a physical item, printing, or shipment, the applicable delivery method, estimated timeline, shipping cost, and responsibility for loss or damage will be agreed in writing before the shipment is arranged.

No physical shipping commitment exists unless it is specifically confirmed in writing.

7. THIRD-PARTY SERVICES

Some projects depend on third-party platforms or providers, including Shopify, domain registrars, software applications, hosting providers, email systems, and contractors.

We are not responsible for delivery delays, outages, suspensions, or service interruptions caused by third parties.

8. SHIPPING FEES

Because our standard services are delivered electronically, standard physical shipping fees generally do not apply.

Any third-party or physical-delivery cost will be disclosed before it is charged.

9. DELIVERY QUESTIONS

Questions about appointments, project timelines, digital delivery, or physical delivery may be sent to:

Cintron Business Growth Advisory
Email: julio@cintronbusinessgrowth.com
Website: cintronbusinessgrowth.com