Terms of service

TERMS OF SERVICE

Effective Date: July 18, 2026

These Terms of Service (“Terms”) govern your access to and use of cintronbusinessgrowth.com and the services offered by Cintron Business Growth Advisory (“Cintron,” “we,” “us,” or “our”).

By accessing our website, submitting an inquiry, scheduling a consultation, accepting a proposal, purchasing services, or otherwise using our website or services, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the website or services.

1. OUR SERVICES

Cintron Business Growth Advisory provides business advisory and related professional services, which may include:

• Business growth strategy
• Sales and customer follow-up improvement
• Operations and accountability support
• Customer-experience improvement
• Leadership and team-development guidance
• Technology and business-systems guidance
• Business Growth Reviews
• Strategy sessions
• Implementation support
• Ongoing advisory services
• Website and digital-growth services
• Website care and digital support

Available services may change at any time.

Information presented on the website is general and does not guarantee that a particular service is appropriate for every business.

2. DISCOVERY CALLS AND INQUIRIES

A free discovery call or initial inquiry is intended to help both parties determine whether there may be an appropriate fit.

A discovery call does not create a client relationship, advisory engagement, fiduciary relationship, partnership, joint venture, employment relationship, or obligation to provide services.

We may accept or decline an engagement at our discretion.

3. PROPOSALS AND SERVICE AGREEMENTS

The scope, deliverables, timing, fees, payment schedule, responsibilities, and other terms for paid services may be described in a written proposal, statement of work, invoice, engagement letter, subscription agreement, or other written agreement.

If a written agreement conflicts with these website Terms, the written agreement controls for that engagement.

Website prices are starting prices or general estimates unless expressly stated otherwise. Final pricing depends on factors such as scope, business size, complexity, functionality, timing, and required resources.

4. NO GUARANTEED RESULTS

Business performance depends on many factors outside our control.

We do not promise or guarantee:

• Increased sales or revenue
• Profitability
• Customer acquisition or retention
• Search-engine rankings
• Website traffic or conversions
• Specific operational results
• Funding, investment, or business valuation
• Any particular financial or business outcome

Examples, recommendations, plans, strategies, projections, observations, or potential opportunities are not guarantees of future performance.

You remain responsible for all business decisions, actions, implementation, personnel, finances, operations, legal compliance, and results.

5. NOT LEGAL, TAX, ACCOUNTING, OR INVESTMENT ADVICE

Unless expressly agreed in writing and provided by a properly qualified professional, our services do not constitute legal, tax, accounting, securities, investment, insurance, medical, or other regulated professional advice.

You should consult appropriately licensed professionals before making decisions requiring specialized legal, tax, accounting, financial, or regulatory advice.

6. CLIENT RESPONSIBILITIES

You agree to:

• Provide accurate, complete, and timely information
• Identify relevant goals, concerns, limitations, and deadlines
• Provide necessary access, documents, content, approvals, and feedback
• Obtain required rights and permissions for materials supplied to us
• Review deliverables and recommendations promptly
• Make final decisions regarding implementation
• Comply with applicable laws, regulations, contracts, and industry requirements
• Pay agreed fees when due

We are not responsible for delays, additional costs, or reduced results caused by incomplete information, delayed approvals, unavailable personnel, inaccurate materials, or failure to implement recommendations.

7. FEES AND PAYMENT

Fees and payment schedules will be stated on the website, invoice, proposal, or applicable service agreement.

Unless otherwise agreed in writing:

• Payments must be made by the stated due date
• Work may be paused for overdue amounts
• Deposits or advance payments may be required
• Third-party expenses are separate from our professional fees
• Applicable taxes, processing charges, platform fees, or outside costs may be added where disclosed

Refund, cancellation, and rescheduling rights are governed by the applicable proposal, invoice, booking confirmation, or written agreement and applicable law.

8. THIRD-PARTY COSTS AND SERVICES

Projects may involve third-party products or services, including:

• Shopify
• Domain registrars
• Website hosting
• Applications and software
• Email and communication platforms
• Payment processors
• Scheduling systems
• Advertising platforms
• Analytics services
• Contractors or specialized providers

Unless expressly included in writing, third-party fees are the client’s responsibility.

Third-party products and services are governed by their own terms, policies, prices, availability, and performance. We are not responsible for third-party outages, security incidents, policy changes, price changes, account suspensions, discontinued features, or service failures.

9. WEBSITE AND DIGITAL SERVICES

For website or digital projects, the client is responsible for providing or approving:

• Business information
• Text, images, logos, and branding
• Product or service descriptions
• Pricing and legal disclosures
• Privacy, accessibility, regulatory, and industry-specific requirements
• Required licenses, permissions, and intellectual-property rights

We may assist with content, design, setup, and technical recommendations, but the client remains responsible for reviewing and approving the final website, claims, policies, and published information.

Search-engine performance, traffic, conversions, uptime, compatibility, accessibility, and results are not guaranteed.

10. INTELLECTUAL PROPERTY

Each party retains ownership of intellectual property owned or developed before an engagement.

You retain ownership of materials you provide to us. You represent that you have the right to use and provide those materials and that their use does not violate another party’s rights.

Ownership or licensing of custom deliverables will be governed by the applicable proposal or written agreement. Unless otherwise stated in writing, final client-specific deliverables are provided after full payment.

We may retain ownership of preexisting tools, frameworks, processes, templates, methods, know-how, code, systems, and reusable materials incorporated into a project. Where necessary, you receive a nonexclusive license to use those elements as part of the final deliverable.

Third-party materials remain subject to their respective licenses.

11. CONFIDENTIALITY

We will use reasonable care to protect nonpublic business information shared for an engagement and will use it primarily to evaluate, perform, manage, and support the requested services.

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available without a breach of obligation
• Was already lawfully known
• Is independently developed without using confidential information
• Is lawfully received from another source
• Must be disclosed by law, court order, or governmental request

More specific confidentiality terms may be included in a separate agreement.

12. WEBSITE USE

You may use this website only for lawful purposes.

You may not:

• Attempt unauthorized access to the website or related systems
• Introduce malicious code, viruses, or harmful technology
• Interfere with website operation or security
• Scrape, copy, reproduce, or exploit website content without authorization
• Misrepresent your identity or submit false information
• Use the website to violate another party’s legal or intellectual-property rights
• Use automated systems in a manner that disrupts or burdens the website
• Engage in fraudulent, abusive, threatening, or unlawful activity

We may restrict or terminate access for suspected misuse.

13. WEBSITE INFORMATION

We attempt to keep website information accurate and current, but errors, omissions, outdated information, or technical problems may occur.

We may correct, modify, or remove website content, services, descriptions, availability, or pricing at any time without prior notice.

14. THIRD-PARTY LINKS

The website may link to third-party websites or services for convenience.

We do not control and are not responsible for third-party content, security, policies, accuracy, availability, products, or services. Accessing a third-party website is at your own risk.

15. SHOPIFY

Our website is hosted by Shopify, which provides technology used to operate the website and related services.

Any advisory or professional-services relationship is directly between you and Cintron Business Growth Advisory. Shopify is not responsible for our advice, deliverables, representations, services, payments, disputes, or results.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the website and general website content are provided “as is” and “as available.”

We disclaim warranties not expressly provided in a signed written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, uninterrupted access, accuracy, availability, or error-free operation.

Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Cintron Business Growth Advisory and its owners, employees, contractors, representatives, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost revenue, lost opportunities, business interruption, loss of goodwill, or loss of data.

To the fullest extent permitted by law, our total liability arising from a particular paid service will not exceed the amount you paid directly to us for the specific service giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

18. INDEMNIFICATION

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Cintron Business Growth Advisory and its owners, employees, contractors, and representatives from third-party claims, losses, liabilities, damages, and reasonable costs arising from:

• Materials or information you supplied
• Your violation of these Terms or a written agreement
• Your violation of applicable law
• Your infringement of another party’s rights
• Your implementation or use of recommendations or deliverables in an unlawful or unauthorized manner

19. TERMINATION

Either party may end an engagement as permitted by the applicable proposal or written agreement.

We may suspend or terminate services for nonpayment, unlawful activity, abusive conduct, material misrepresentation, security concerns, or material breach of an agreement.

Termination does not eliminate payment obligations or provisions that reasonably should survive, including confidentiality, intellectual property, disclaimers, payment obligations, indemnification, and limitations of liability.

20. GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal proceeding relating to these Terms or the website will be brought in a court with appropriate jurisdiction in the Florida county where Cintron Business Growth Advisory is headquartered, unless applicable law requires otherwise.

21. CHANGES TO THESE TERMS

We may update these Terms periodically.

Updated Terms will be posted on this page with a revised effective date. Changes apply prospectively from the date posted unless otherwise stated or required by law.

22. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.

23. WAIVER

A failure to enforce a provision of these Terms is not a waiver of the right to enforce it later.

24. ENTIRE AGREEMENT

These Terms, the Privacy Policy, and any applicable proposal, invoice, statement of work, engagement letter, or signed agreement constitute the agreement relating to the applicable website use or service.

25. CONTACT INFORMATION

Questions about these Terms may be sent to:

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Cintron Business Growth Advisory
Email: julio@cintronbusinessgrowth.com
Phone: (407) 412-9969
Mailing Address:
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States
Website: cintronbusinessgrowth.com